For whatever your workflow needs, you can use Engage to assign team members actions and track customisable time-based deadlines. This could include for acquittal preparation through to final approvals, all within the one software with full tracking and auto-reminders.
Set your own KPIs to track compliance against legislation, internal processes, and manage performance.
You will have real-time visibility of the volume and status of every item (e.g. query, complaint, acquittal) how long each step of the process takes, clarity on your bottlenecks and the relative workload between your teams. You can also map your data using our advanced geographical mapping (GIS) tools.
Integration with other software and Administrative Ease
We offer full integration into any of your existing enterprise software, be it SAP, Salesforce, or any document management systems.
We paid special attention to administrators, because we know you carry the burden of ensuring data quality, integrity, reporting, setup, new projects and induction. Our software has built in smarts including:
Training & Support
We are one of the rare software companies that will spend the time with you upfront (and in person, if in Sydney) to train your administrators in the use of the system. We also offer an eLearning module.
Engage is supported 24/7, in person, by our Sydney-based passionate staff, who built every line of code.
We have inbuilt AI to detect mood and sentiment of your stakeholders and your interactions. Ask it to recommend a sentiment, turn it off or simply let it run, it’s up to you.
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